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Preparing your journey...
Check how much the airline owes you. It's free and takes 2 minutes.
We help you enforce your passenger rights
Air travel isn’t always smooth. When a delay pushes your arrival 3+ hours past schedule you can often claim up to €600 under EC 261. Even on US routes you’re still entitled to refunds, hotel nights, meals, and transport after significant disruption.
Pop your flight into our checker and we’ll tell you what the airline owes you in about two minutes. We work across EU and global routes and take the negotiation stress off your shoulders.
Most EU flights qualify when you land 3+ hours late. Our eligibility checker does the hard work instantly.
Cash isn’t mandated, but refunds, meals, hotels, and transport kick in after major delays or cancellations.
Flights across EU, UK, Brazil, Turkey, Saudi Arabia, and Montreal Convention routes are all covered.
Eligibility checklist
EC 261 ties payouts to flight distance and how late you finally arrived:
| Distance | < 3 hours | 3 – 4 hours | > 4 hours | Never arrived |
|---|---|---|---|---|
| 1,500 km or less | — | €250 | €250 | €250 |
| Internal EU flights over 1,500 km | — | €400 | €400 | €400 |
| Non-internal EU flights 1,500–3,500 km | — | €400 | €400 | €400 |
| Non-internal EU flights > 3,500 km | — | €300 | €600 | €600 |
Gate arrival time = when the aircraft door opens. Staff strikes are compensable; extreme weather isn’t. Cash must be paid in money (not forced vouchers), and the passenger keeps the payout even on company trips.
Missed a connection because of the delay? If you land 3+ hours late at your final destination, you can still claim €600 for the whole itinerary.
Step-by-step
Boarding pass, booking confirmation, expense receipts, proof of delay. Upload whatever you have—our team fills the gaps.
Free calls, emails, or messaging while you wait.
After 2h (<1,500 km), 3h (1,500–3,500 km), or 4h (>3,500 km).
Hotel + transport if you’re stranded overnight.
Pick a full refund or a new itinerary when delays exceed 5 hours.
No extra charge for upgrades; 30–75% refund if downgraded.
Airlines must display EC 261 notices at check-in desks.
| Itinerary | EU airline | Non-EU airline |
|---|---|---|
| Inside EU → Inside EU | ✔ Covered | ✔ Covered |
| Inside EU → Outside EU | ✔ Covered | ✔ Covered |
| Outside EU → Inside EU | ✔ Covered | ✖ Not covered |
| Outside EU → Outside EU | ✖ Not covered | ✖ Not covered |
Severe weather, medical emergencies, ATC restrictions, political unrest, or security risks pause compensation obligations.
Court rulings say airline staff strikes are not extraordinary. You can still receive up to €600.
140+ countries (including the US) cover provable disruption costs on international routes.
United States: there’s no blanket cash rule, but airlines must provide information, water, and refunds when schedules change significantly and you decline the rebooking.
Montreal Convention: over 140 countries cover tangible disruption costs (hotel, transport, essentials) on international tickets—perfect for global itineraries.
Still curious?